Collapsed drain repair

Collapsed drains confirmed by CCTV survey. Relined where the pipe can be reformed, dug out and replaced where it cannot.

Engineer fitting a new grey plastic drain pipe into a joint in an open trench

A collapsed drain is a section of underground pipe that has cracked, caved in or broken apart. Waste can no longer pass through it. No amount of rodding or jetting will clear it. Drainage Emergency confirms a collapse with a closed-circuit television (CCTV) survey. Then it repairs the drain. It lines the pipe where it can be reformed, or digs down and replaces the section where it cannot.

Rodding cleared your drain last month and it is blocked again today. That pattern usually means the pipe has failed rather than blocked. This page tells you how to be sure, and what the repair involves. A collapsed drain is a section of underground pipe that has cracked, caved in or broken apart.

Waste can no longer pass through it. No amount of rodding or jetting will clear it. Drainage Emergency confirms a collapse with a closed-circuit television (CCTV) survey. Then it repairs the drain.

It lines the pipe where it can be reformed, or digs down and replaces the section where it cannot. We cover Derby, Derbyshire and Nottinghamshire, 24/7, on 01332 215521.

Signs your drain has collapsed rather than blocked

A blockage clears and stays clear. A collapse clears for a while, then comes back, because the pipe itself is the obstruction. These are the signs we are asked about most, and what each usually means.

  • Blockages that keep coming back after rodding or jetting, the most reliable sign that something structural is catching solids
  • A sewage smell that will not go, near a manhole, in the garden or indoors, because waste is escaping the pipe
  • A dip or soft patch in the lawn, patio or drive over the line of the drain, where escaping water has washed the soil out
  • Damp or mould low on a wall with no plumbing above it
  • Rats, because a broken drain is an open door
  • Gurgling from a toilet or sink when something else drains, as air is pushed back through a partial collapse

One of these on its own can have another cause. Two together, on a house with clay drains, is worth a survey.

Why drains collapse in Derby

Age is the main reason. The late-Victorian terraces around the Arboretum are on their original salt-glazed clay drains with rigid joints. The Arboretum opened in 1840 as England’s first purpose-designed public park. Clay lasts, but the joints do not flex.

After a century of ground movement, traffic and root pressure, the collar (the socket where one pipe joins the next) fractures. The next section then drops. A dropped joint catches solids, the pipe fills, and the ground around it softens until the section gives way.

Tree roots do the same job faster. They find the moisture at a joint, force it apart, and the pipe cracks around them.

The 1950s and 1960s estates in Sinfin, DE24, beside the Rolls-Royce site, fail differently. Concrete and clay drains are now at the age where joints displace. That is a collapse in the making, rather than a collapse yet. Spondon’s old village core, DE21, still has some of the oldest private drainage in the east of the city. It fails the way the Arboretum terraces do.

Confirming a collapse: clear it, then survey it

We do not diagnose a collapse from the surface. Nobody should. The engineer first clears whatever can be cleared, usually with high-pressure water jetting, so the camera has a run. That is the same emergency drain unblocking visit as for any blockage, and sometimes that is all it was.

Then the camera goes in. A CCTV drain survey shows whether the pipe is cracked, displaced, holding water or fully collapsed. It also measures the distance to the defect from a known inspection chamber, the manhole on your drain. If the camera cannot pass, where it stops and what it sees there is the diagnosis.

You get the footage and a written report. It says what has failed, where, how deep, and which side of your boundary it sits on.

Everything that follows comes off that report.

How a collapsed drain is repaired

There are two routes, and the survey decides between them.

The pipe might still have its shape, even with cracks, open joints or a partial drop. If so, it can usually be reformed from the inside. The trade calls this relining. A resin-soaked liner is inserted through an existing chamber.

It is inflated against the pipe wall and cured in place. This forms a new pipe within the old one without disturbing the surface. For a short failure a patch does the same over one section. Our drain repair page explains relining and patch repair in full.

The pipe might have gone flat, have a section missing, or have dropped so far that the camera cannot pass. If so, there is nothing for a liner to follow. The failed section then has to be dug out and replaced with new pipe.

That new pipe is jointed to sound pipe on either side, and the ground reinstated. It is the repair nobody wants. We recommend it only when the footage shows a liner would not hold, and you see that footage first.

Collapsed drains under old terraces and in conservation areas

Darley Abbey, DE22, is a conservation-area mill village on the Derwent and part of the Derwent Valley Mills World Heritage Site. The Georgian mill-workers’ cottages around Darley Abbey Mills were founded by the Evans family in 1782. They have the oldest drainage in the city.

They also carry strict rules on external works. A no-dig liner is the first choice here because it never opens the ground. Where a dig is unavoidable, the reinstatement has to respect the setting, and we say so at the quoting stage.

The Victorian terraces around the Arboretum in DE23 have a different complication: shared runs. A drain often passes under two or three neighbours before it reaches the sewer. A collapse under one yard can show up first as a blocked toilet next door. The repair may need a neighbour’s access, or it may not be yours to pay for.

Who pays for a collapsed drain

It depends on which side of your boundary the collapse sits.

Severn Trent Water owns the public sewers in Derby. Since the 2011 transfer of private sewers, it is also responsible for most pipework beyond your property boundary. It is also responsible for shared drains serving more than one property. A collapse on a shared run under a terrace is normally theirs. A collapse on the drain that serves only your house, inside your boundary, is yours.

Buildings insurance often covers accidental damage to underground drains, and the cost of tracing the fault. But wear and tear, root damage and poor maintenance are commonly excluded. Read your policy, then book the survey: the report and footage are what the claim will rest on.

A collapsed drain can be the cause of subsidence rather than a result of it. Water escaping from a broken pipe washes the fine soil out from beneath a wall, and the wall settles. If you have cracks and a drain problem together, get the drain surveyed first.

What happens when you call

Call 01332 215521, 24 hours a day, 365 days a year. Tell us what you are seeing, where the nearest chamber is if you know, and whether anything is backing up now.

If waste is backing up, the first visit is an emergency clearance and the survey follows once the run is clear. If not, the first visit is the survey. Either way you get the report and the footage.

Then a quote sets out the method and the price, with no hidden fees. For quotes under two thousand pounds you pay only when the work is complete. We work from Mansfield Road, DE21, and carry £5 million public liability insurance, covering Derby, Derbyshire and Nottinghamshire.

Customers regularly report our engineers arriving within the hour. One wrote that Chris cleared and surveyed his drains over a weekend. Phil and his team then had the run relined by the Wednesday. A collapsed drain is rarely that quick, but it starts the same way. Call 01332 215521, and the next thing that happens is an engineer with a camera, not a guess.

Recent collapsed drain repair work in Derby

New orange plastic drain pipe laid in an open trench to a new inspection chamber beside a house door in Sinfin, Derby DE24
Drain repair, Sinfin DE24
Collapsed road surface exposing a corrugated metal culvert pipe with water flowing through it, Derby DE1
Emergency drain repair, Derby DE1
Cast-iron slotted drain grating set in stone paving, Derby DE23
Drain repair, Derby DE23

Around Derby: where this work comes from

We are based at Parker House on Mansfield Road (DE21), on the east side of the city. Every area below is one we attend regularly, and the notes are what our engineers actually find there.

Areas we cover for this service

  • Normanton and Rose HillDE23

    Dense late-Victorian terraces around the Arboretum, most on their original salt-glazed clay drains with rigid joints. Shared runs between neighbours are common, which is why a blockage in one house can show up next door first.

    Directions from our office
  • SpondonDE21

    An old village core with Victorian cottages, surrounded by post-war housing. The village centre still has some of the oldest private drainage in the east of the city.

    Directions from our office
  • Darley AbbeyDE22

    A conservation-area mill village on the Derwent, part of the Derwent Valley Mills World Heritage Site. Georgian mill-workers' cottages with the oldest drainage in the city and strict rules on external works, so no-dig repairs matter here.

    Directions from our office

Local landmarks nearby

  • Derby ArboretumDE23

    Opened in 1840 as England's first purpose-designed public park, gifted by Joseph Strutt. The terraces that grew up around it are some of the oldest private drainage in the city.

    Directions from our office
  • Darley Abbey MillsDE22

    Cotton mills founded by the Evans family in 1782, now part of the Derwent Valley Mills World Heritage Site. The surrounding mill village is a conservation area, so repairs that avoid digging are the first choice.

    Directions from our office

Whose drain is it? Severn Trent owns and maintains the public sewers in Derby. Since the 2011 transfer of private sewers, most pipework beyond your boundary became theirs. So did shared drains serving more than one property. The drain that serves only your property, inside the boundary, remains yours. If you are not sure, call us on 01332 215521 and we will tell you before anyone is sent out. Full coverage list on our service areas page.

Questions people in Derby ask about collapsed drain repair

How do you fix a collapsed drain?

First a CCTV survey, to see whether the pipe still has its shape. If it does, a resin liner or patch is cured inside it and nothing above ground is disturbed. If the section has gone flat, is missing, or has dropped so far the camera cannot pass, that section is dug out and replaced with new pipe jointed to sound pipe on either side, and the run is checked with the camera afterwards.

Who pays for a collapsed drain?

Whoever owns that section of pipe. In Derby, Severn Trent Water is responsible for the public sewer and, since the 2011 transfer, for most drains beyond your boundary and for shared drains serving more than one property. The drain serving only your house, inside your boundary, is yours. The survey report says which side of the line the collapse sits on.

What are the signs of a collapsed drain?

Blockages that keep coming back after rodding or jetting, a sewage smell that will not go, a dip or soft patch over the line of the drain, damp low on a wall with no plumbing above it, rats, and gurgling from a toilet or sink when another appliance drains. One sign can have another cause. Two together on an older house deserve a survey.

Is a collapsed drain subsidence?

It can cause it. Water escaping from a broken drain washes the fine soil out from beneath a wall or floor, and the structure settles. If you have cracking and a drain problem at the same time, the drain is the first thing to survey, and the CCTV report is what a structural engineer or insurer will want to see.

How long does it take to fix a collapsed drain?

It depends on the route. A liner or patch is installed from existing chambers and cured on site. A dig-and-replace takes longer because the ground has to be opened, the pipe replaced and the surface reinstated. Depth, access and whether a neighbour's yard is involved all change it, so we give you the timescale with the quote rather than a figure on the phone.

Can a drain collapse under the house?

Yes. Victorian terraces around the Arboretum and many older Derby houses have drains passing beneath the floor, and a collapse there shows up as damp, smell or a sunken floor rather than a wet garden. The survey locates it from the nearest chamber. If the pipe can be reformed, it is lined from outside without lifting the floor.

What Derby customers say

★★★★★

I’d give Chris six stars if I could. Today, he unblocked my drains and did an excellent job. He physically went down into the manhole and cleaned out all the filth and debris from God only knows how long ago..

Clive Goodman
★★★★★

Fantastic service from Chris. Came out within the hour on a Saturday. Drains unblocked and survey completed by Sunday. Then Phil and his team had the drain re-lined by Wednesday. Great comms and 100% professional throughout.

Tony E
★★★★★

Calling someone out for this task is always a bit nerve-racking since the expenses might spiral when the manhole is removed. It was these comments that compelled us to contact Chris, and I’m delighted we did. Our drains were completely clogged, and Chris was able to clear them in

Ginie Morysse

Read all 94 reviews